There was a time that i would have told every one I knew to go there, but now with the blatant ignorance of my feelings I would NEVER tell anyone to go there or use this venue. The Waterfall was absolutely amazing for our wedding day. The quantity, and quality of the food, and service of the waitstaff not only floored my guests, but myself as well - and this was after a year of working with the venue. I hope as you read this review and are considering The Waterfall for your wedding day that you can see how appreciative we are to their team. From the moment he greeted us, you can sense that he was very personable, professional, experienced, and treated everyone with the utmost respect. She handled everything so seamlessly from start to finish. l, made us feel incredibly at ease after some unforeseen circumstances and she even made sure that my favorite food was in the bridal suite as I was getting ready! but accommodating! They work by your side from beginning to end. We have to give huge recognition to Samantha for all she did to make our special day come to life. I want John and the staff to know how special I felt as an officiant. Not only is the most unprofessional establishment I've ever encountered, the staff are unsavory and hostile and I would never recommend for anyone to spend $20,000 for FILTH. The cocktail hour space was breathtaking. As I approached the dance floor she yelled at me as if I was her 4 year old child. The food was outstanding. No big deal. Melinda was beyond helpful throughout the whole process and when our day came, the staff was nothing less than amazing! It is always unfortunate when a couple has to cancel their event regardless of the reason. Our wedding was absolutely perfect thanks to each one of you! Rachel's response was "Why did you take so long?" The Waterfall offers a variety of options. The food was plentiful, delish and hot! Served very late and several of the meals were cold and under cooked, including the bride and grooms. Danielle did an amazing job, making sure we had water, beer, food, and anything the bridal party wanted during our pictures! I really love The Waterfall. coordinator quit, no one told me until I called to file a complaint against her for no responses for almost 45 days, this just three months prior to my wedding. cons We had to reschedule 3 times due to covid, and they were nothing We had our wedding here and it went great! We worked with both Diandra My husband and I got married last Saturday and The Waterfall was awesome. We were also so surprised by the stunning flower tribute to my daughter. I never even had time to worry, because Jessy handled everything. What a lovely touch! Located minutes from the heart of Philadelphia, The Waterfall is one of Delaware's most elegant catering facilities. ithout confirming a time to meet we called the office to setup a tour. We luckily didnt have to share the venue that day with another party so the men and women were able to be separate and out of guests view. The Waterfall is a beautiful Venue with beautifully landscaped grounds and gorgeous marble interior with glass fixtures and beautiful chandeliers. From the very moment I walked in for a visit, I knew this was the place I would have my wedding. VENUE: This one is pretty easy to see, one walk through and you can tell how gorgeous the ceremony will be outside among the marble columns and green gardens. I got married at the Waterfall last month, and I don't even know where to begin on all the wonderful things I could say about this venue. Beautiful venue, Melinda and the staff are amazing. They offer you so many options for everything!!!! Nicole was great to work with. From the first visit, I was in love with this place! My bridal attendant was soo sweet. The Waterfall Catering and Special Events is a Wedding Venue in Claymont, DE. You will NOT regret it!!!!! It was my dream wedding, and it woul You gotta be careful with this place. Lastly, all of the staff were friendly, attentive and efficient, and we only wish we had a chance to thank each of them individually. Over 40 hors d'oeuvres are passed around, along with different food stations! Executive Banquet & Conference Center Newark, (302) 731-1800 In hindsight, I would have 100% selected another venue. She reminded me of small details brides often forget. All of the staff are there to help you from the minute you walk in till the time you leave! They give you so much and it is all presented beautifully. We were in the cascade ballroom and so we had access to the outdoor area with the waterfalls and fire pits. There were no complaints at all throughout the entire evening, only praise for the magnificent job the entire staff rendered our guests. We were rushed upstairs to the bridal suite by staff saying the guests were going to be transitioning from the cocktail hall to the ballroom, so we cut pictures so very short, but ended up waiting upstairs an hour before they moved guests, and now have to do another photo session just to get some wedding photos. And there was So.Much.Food. From beginning to end, everything was tasteful, on-point and the customer service we experienced was awesome! We loved working with Jessica, our planner. I wish I could rate this 0 stars! I am still getting compliments a month later and have been told numerous times by our guests that it was the best wedding they've ever been to. Thanks Waterfall! It was so thoughtful of them to do that! Cocktail hour was amazing. From exchanging handshakes in the business world to exchanging vows in front of friends and family, it's our responsibilit Quinn, the matre d, and Ryan, the bridal attendant, were amazing; they were everywhere (usually with champagne), making sure you had exactly what you needed. They truly understand how to make the day special and run smoothly. I highly recommend this place - trust me, they won't let you down! Beyond amazing! I will forever have these memories! The wedding party was also accommodated in a bridal suite stocked with food and drinks hours before the wedding started. They always made me feel like a priority and were willing to work with all of my Medori/ Richter Wedding 5/10/19 It was truly the best reception ever! "Any Occasion Party Planner". I cannot tell you how many of our guest My wedding was 9/30/2018. All our guests could not stop talking about the food and how beautiful this venue is. Thank you so much Sam and Marcus the owner!!! From the outside garden, cocktail space, to the gorgeous cascade ballroom, & most important: the drinks and endless food!!! The Grand Ballroom is where we hosted our reception. . from our first tour to the end of the reception!! We have received extensive calls, texts and emails from guests praising The Waterfall for a perfect evening. Unfortunately since we moved your date once and effectively lost two dates of revenue, we cannot offer to move any of your deposits to a future event. Our wedding was just plain beautiful. The team can help with event rentals if needed. rs that we dealt with all with varying takes on things - but nonetheless the last one was pretty good and I was happy with the final ceremony and reception. I officiated a ceremony at The Waterfall last August, 2017. To learn more, please visit our wedding website, or contact a wedding planner directly using the contact form below. Our guest are still raving about how wonderful and well organized our wedding was. we cannot thank the staff at The Waterfall enough for making our wedding day perfect! The venue was gorgeous and the staff was awesome. She was incredibly responsive and addressed any and all questions that came up. If its within your means, I would definitely recommend The Waterfall for a perfect start to your new beginning. e is! You also did an amazing job answering my questions and helping with everything throughout the whole process. my day of We had our wedding reception on 8/6/22 and we could not have been happier with choosing the Waterfall! We decided to schedule an appointment to see the venue, and were immediately impressed. My visited this venue 3 times so I know this was the place she wanted. Everything and everyone was on point. As you probably have read from the other reviews, food was abundant and amazing! The cocktail hour had so much food the guests didnt realize there was a plated meal too. The evening of the rehearsal, they assumed we could rehearse in the cascade ballroom (which wasnt even our ballroom, but it was raining), but the clients who had a wedding in there didnt want us practicing with their decorations set up (I definitely dont blame them), but there was a prom in the grand ballroom, so we were told to rehearse outsidein the rain. Words and pictures cannot do this outdoor space justice. "LD" Lynda Daring - Officiant Everything was absolutely amazing. they ask you to chose in advance but ended up providing different food But speaking with her pretty much sealed the deal! I am not one to typically give reviews but I thought this was one instance where nothing could have gone better, they made the perfect night happen and I just want everyone els WOW I don't have enough words for how BEAUTIFUL my wedding was. All of my guests loved the Waterfall. food was absolutely wonderful! Let's start the planning process! Highly reccommend. -the appetizers I chose and the food that was served were different. My guests still rave about the food and how beautiful the venue was. Thank you all for making my wedding a magical occasion! I was a DIY bride who coordinated my wedding up until I arrived at the venue on my wedding day. It felt like we had a million dollar wedding. Some girl left and other joined and there was a big mess. Our event coordinator was extremely helpful from our first visit up until the day of the wedding. The staff were SO nice i can't even explain. I will continue to share my story with engaged couples I work with--thanks a million! Sign up on The Knot to reach more couples and book more weddings! After pouring us some water, Rachel started a video and promptly left the room. contact journal weddings about portfolio. Our wedding was originally scheduled for May 2020 but had to reschedule for 2021. We had an amazing night that no one will forget. Eye-catching details like ornate columns and a gently cascading fountain fill the space. The many cocktail stations, butlered hors d'oeuvres, sit-down dinner, dessert stations and to-go items were just delicious and plentiful. I can never thank them enough! Absolutely unbelievable!!!!! Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, coordinator and event specialist did not give a lot of feedback nor did they seem to be very organized. The cocktail room is elegant, well laid out, and FILLED with food! The hospitality and generousity from this venue is above and beyond and I would recommend The Waterfall to any couple looking into them right now. I love how they did that! The Waterfall Catering & Special Events 3416 Philadelphia Pike, Claymont, DE Map Phone www.waterfallbanquets.com Capacity: 500 people About The Waterfall Catering & Special Events The Waterfall is a wedding & events venue located in Claymont, Delaware. We are sti Best. THE PEOPLE: I cant speak highly enough of the people that made the wedding come together. I am so pleased to hear that you were happy with everything! I am eloping. It was an absolute pleasure working with Nicoleta in the months, weeks and days leading up to the wedding. Everyone is still raving about all the food at my wedding and how amazing it was! We couldnt be happier with their service. When speaking with the owner, he was rude and unhelpful. Thanks again for everything and I won't hesitate to return to The Waterfall for another event. Their captains and managers made sure everything ran like clockwork. Nicoleta, my event specialist, was amazing and truly felt like a friend by the time my wedding came around. The garden ceremony area is beautiful. Staffing was very s After I got engaged, my husband and I started to look for venues and the one that REALLY helped us was looking at reviews from other couples. Both in the cocktail hour and in the bridal suite. If you are looking for an all-inclusive venue for your wedding or any other special occasion you need to check out The Waterfall. -large selection of cocktail hour food The stations were unreal! The food was abundant and everything tasted great ! The Waterfall Catering & Special Events provides an exquisite variety of food with a high quality of. Our Matire From start to finish, the Waterfall hit a home run with ambiance, outstanding service, and a scrumptious array of food. Without them I may have not enjoyed the day as much as I did!! The staff was courteous, efficient and attentive. We couldn't have picked a better place to spend our special day. The dessert!!!! At one point one of the guys, (now i forget his name) ,in the middle of an almost melt-down during the wedding, i asked him "Hey can you just get people out of my way so i can go upstairs because everyone keeps coming up to me!" These two went above and beyond from the minute I first contacted them, answered my one million emails so prompt Everyone at The Watferfall was so nice and helpful with planning our wedding (and re-planning due to COVID-19). I can't wait to see them! We could not have asked for a more beautiful venue with outstanding service. You will not be disappointed!!!! Now we just need to be invited as guests to experience that side of it :). My guests were satisfied, the food was delicious and hot. The experience was a pleasure from booking to our final goodbyes, and I am so happy with the memories created there for my daughter's wedding day. Perfect venue! Very responsive and accommodating to all of our requests. Melinda, my coordinator, made no question too small nor any request too big. I would 1000% recommend them as your wedding venue! I would recommend the venue to everyone looking for a great place to have their wedding or any other event. A swiss watch might have the precision that they all displayed. -their package includes a free cake ours was terrible and ugly, I wouldve rather paid for it. The Waterfall Catering and Special Events. Staff Superb pro The WATERFALL, you have ruined what was supposed to be one of the best days of our lives, but thanks to an amazing Wedding Planner and support team, I was able to focus on everything positive outside of the horrible decision for my venue choice. LOVED my wedding here. They took away the stress from us. Maggie, David and all of their staff were incredible to say the least. Even though they run like a well-oiled machine, they still made me feel so important as a bride and were so very attentive to my needs. The staff was amazing! Perfect! She was open to my desires and made plenty of helpful suggestion. DO NOT USE THIS VENUE - you will be promised things and they will not follow up. I am so very grateful to the staff for making our weeding so unbelievably memorable! Just like a thumbprint, every personality is different, and when we serve the public as we do in the wedding industry, we often wear our heart on our sleeve. Anna, Deneen, and Laura insured that the wedding moved seamlessly and were very attentive. We truly had the best night!!!!! The FOOD was out of the world amazing and better than anything we discussed. I received so many compliments from family and friends how elegant and professional the service was. The venue itself is gorgeous from the outside ceremony, to the high ceiling cocktail hour, to the ballroom. She was always there when I needed her through the planning and any questions she kept me calm, my husband and I always felt she put our best interest first. The Grand Ballroom, which can accommodate up to 500 of your friends and family, is simply elegant with its crystal chandeliers and marble dance floor. They were phenomenal! Whether on location or in the comfort of your home or office, the Waterfall Banquet delivers superior. Every staff member was extremely nice and made sure we were happy and listened to every step of the way. ht me food, water, napkins and even touched up my lipgloss. It truly was perfect! We never wanted for anything! My fiance and I were robbed of our food! We all felt like we were treated like royalty. Best place to get married in Delaware. Ebon We had our wedding at The Waterfall this past weekend and I cannot say enough good things about our entire experience, from the day we booked until the day of our wedding. From the moment the doors opened until the final song, our wedding reception at THE WATERFALL was incredible. Ballroom and the dance floor was huge. Just a great spot to get married. I truly enjoyed working with you and your family. Melinda was so great, and guided me through every step of the way. Everyone was so attentive to the needs of everyone involved in the wedding and they made sure that my husband and I had everythi Everything was amazing! There was lots of great spots outside for pictures. The Waterfall is one of the most elegant facilities for Weddings, Social and Corporate Events, having established itself as a premiere destination for superb cuisine, service and ambience. Everyone raved about the food and how fantastic everything turned out! After we had given her our address, she commented on how our high schools were competitors of each other, and stated "your the enemy" as if we were still in high school. The picturesque outdoor ceremony space, was infested with bugs severely! You guys did a phenomenal job!!!! My husband, bridesmaids, groomsmen and the reverend who were already placed before I walked down the aisle were MORTIFIED. I gave 4 out 5 stars. -the owner Newark, Delaware. . They nailed every detailed we discussed and I can not thank them enough. All the employees except one mean bartender (said his name was Benny) were great! He was our 'go to' throughout the event. I literally just had my wedding here at The Waterfall on May 6. During the consultation meeting we were promised an incredible experience, every concern we had was met with a solution. She ensured we always had a drink our hand, and she went over and above by helping my husband sew a button back onto his suit jacket and hunting down a Tide pen to get chocolate out of my dress! Thanks for everything! She was so sweet, very attentive, and right there any second I needed anything. Jessica worked with us through the planning process and was always available for questions and answered emails the same day they were sent. There are much better ways to handle something like that. we could relive this day everyday, it would always take place there. The desserts were fanastic and I heard a lot of great feedback about the cheesecake. - From Brandy & Steve, y and the other man who was helping us(I am so sorry I forgot his name) were outstanding. tient, transparent and the ultimate professional. My daughter's wedding attendant Sam, was so great! attended could not stop raving about how awesome everything was. The food is delicious and they give you so many options to choose from so you can tailor a menu that is perfect for your event. was so well organized and ran so smoothly because of their amazing staff. Again, we are very sorry for your loss and we wish you all the best. Thank you to The Waterfall for helping to make this a day to treasure. On our day we worked closely with Maxine and Kevin whom were beyond helpful any thing we or even our bridal party asked for they were sure to get the job done. Our decorations accompanied by the borrowed items from the venue made the Cascade Room look absolutely amazing. The food, the venue, the ceremony space, the staff, and everything in between makes The Waterfall the best choice to have your event. You even get a personal bridal attendant for the day of who gets you anything you need. Cascade Room. Their names were Amanda and Anna. All the other staff I worked with were very nice and accommodating as well. Not only that, but they also told us that it was the best wedding that they have ever been to, from the gorgeous venue, to the incredible food, to the organized and friendly staff! that I looked at. We had 250 guests and we have not stopped hearing from them about how amazing our wedding was. If you are debating of where to have your wedding ceremony, reception or even party I wouldn't hesitate and tell you to book at The Waterfall. portraits documentary + fine art home. Billy and Maggie did a great job planning and prepping us so we knew when and where to go and made sure everything went to plan day of, everything went as smoothly as you could imagine. And we are still talking about having the time of our lives. The Waterfall provided us with best wedding day experience I could ever imagine! The Waterfall operated according to DE state regulations for COVID-19 without taking away from the integrity of the event. 1001 North Delaware Avenue, Fishtown. The place is very professional and the caterers were very nice and accommodating. Accommodating to all your bridal concerns and needs. I can't even. Thankfully I said something and they were able to accommodate. I knew they were going to do a great job, but to say it was above and beyond our highest expectations is an understatement. and how amazing it was! If this venue wasn't on your list before, it should definitely be -- out of 10 stars, we give it an 11! Truly a pleasure to work with! I didnt feel like I was being kicked out at the end. Capacity: 180 (200 w/out dance floor). There was SO MUCH FOOD. We had our ceremony indoors due to the cold/windy weather after a hurricane! For your convenience, the team has arranged a variety of wedding packages for you to choose from. She continued to show us around with only a few other incidences. - Jessy & The Waterfall Team. We were truly blown away by the staff. Our guests were blown away with all of the appetizer, and dessert stations. dn't be possible without The Waterfall. You were so pleasant and kind to me. However, that was not the case on the day of. phone calls are returned so very quickly, and the staff went out of their way to make planning a breeze. The Cascade Ballroom can accommodate up to 325 guests. I could not have asked for a better family to work with for such a special day! The place was wonderful. Our maitre d', Ian, was absolutely fantastic !! The staff works like clockwork with smiles on there faces! The Waterfall is highly recommended for any couple looking to display their love at the highest level. The Waterfall's new renovations are exquisite and the blown glass chandeliers are out of this world! If anyone were to ask me of a venue I would recommend it would be the Waterfall. We had the wedding of our dreams because of this venue. We had trouble gathering all the family members after the ceremony for pictures, and Amanda stepped up without hesitation and without necessarily knowing all of our family members, and tracked them all down. The food is excellent, the drinks were great and the service was awesome! I worked with Melinda who was very helpful throughout the planning process. Any time I'd call or send an email, she was very prompt at responding and would ask the owners for further clarification if there was something she couldn't answer for us on the spot. If you are considering the Waterfall book it! We are so sorry for your loss.
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